SmartApps Cloud Platform Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
IVR ? Operational
90 days ago
99.9 % uptime
Today
Client Addin ? Operational
90 days ago
100.0 % uptime
Today
Site Manager ? Operational
90 days ago
100.0 % uptime
Today
UAT ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

SmartApps Cloud platform maintenance May 2, 2025 00:00-04:00 EDT

SmartApps Cloud platform will be undergoing maintenance to update infrastructure to latest version with latest security patching
Posted on Apr 07, 2025 - 11:50 EDT
Apr 25, 2025

No incidents reported today.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
SmartApps Cloud Spring '25 Release Deployment
Completed - The scheduled maintenance has been completed.
Apr 17, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 00:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 7, 11:35 EDT
Scheduled - The latest release will be deployed to all environments during this time.

For details on what is new in the Spring '25 release: https://www.ttecdigital.com/pages/smartapps-updates
Apr 7, 08:33 EDT
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

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