SmartApps Cloud Platform Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
IVR Operational
90 days ago
100.0 % uptime
Today
Client Addin Operational
90 days ago
100.0 % uptime
Today
Site Manager Operational
90 days ago
100.0 % uptime
Today
UAT Operational
Smart Bot Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

SmartApps Cloud Spring '26 Release Deployment May 14, 2026 00:00-02:00 EDT

Spring '26 release will be deployed to all production environments during this time.

For details on what is new in the Spring '26 release: https://www.ttecdigital.com/pages/smartapps-updates

The Spring ’26 release is currently available in all UAT environments. Please submit a support ticket if you encounter any issues during UAT testing.
Posted on May 07, 2026 - 13:26 EDT
May 9, 2026

No incidents reported today.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage