SmartApps Cloud Platform Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
IVR Operational
90 days ago
100.0 % uptime
Today
Genesys Integration Widget Operational
90 days ago
100.0 % uptime
Today
Site Manager Operational
90 days ago
100.0 % uptime
Today
UAT Operational
Smart Bot Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Spring '26 Release Patch Deployment Jun 18, 2026 00:00-02:00 EDT

SmartApps will be patched during this maintenance window to address various issues.

The expected downtime is less than 5 minutes during this maintenance window.

This patch has been deployed to UAT environments for testing.
Posted on Jun 04, 2026 - 20:02 EDT

SmartApps Cloud platform maintenance Jun 20, 2026 00:00-04:00 EDT

SmartApps Cloud platform will be undergoing maintenance to update infrastructure to latest version with latest security patching
Posted on May 27, 2026 - 00:23 EDT
Jun 9, 2026

No incidents reported today.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

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