SmartApps Cloud Winter '26 Release Deployment

Scheduled Maintenance Report for SmartApps Cloud

Completed

The scheduled maintenance has been completed.

Posted Feb 19, 2026 - 01:04 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 19, 2026 - 00:00 EST

Update

We will be undergoing scheduled maintenance during this time.

Posted Feb 17, 2026 - 14:43 EST

Scheduled

Reminder: Winter '26 release will be deployed to all production environments during this time.

For details on what is new in the Winter '26 release: https://www.ttecdigital.com/pages/smartapps-updates

The Winter ’26 release is currently available in all UAT environments. Please submit a support ticket if you encounter any issues during UAT testing.

Posted Feb 05, 2026 - 11:12 EST

This scheduled maintenance affected: IVR, Client Addin, Site Manager, and Smart Bot.