Winter '26 Release Available For UAT Testing

Scheduled Maintenance Report for SmartApps Cloud

Completed

The scheduled maintenance has been completed.

Posted Jan 16, 2026 - 12:01 EST

Scheduled

The Winter ’26 release is now available in all UAT environments in preparation for the planned mid‑February go‑live. Please submit a support ticket if you encounter any issues during UAT testing.

The Winter ’26 Release Notes page has been updated and can be found here:
https://www.ttecdigital.com/pages/smartapps-updates

Detailed release notes will also be available on the SmartApps Solution Series portal. To gain access, please register for communications on the Release Notes page linked above.

Posted Jan 16, 2026 - 11:50 EST

This scheduled maintenance affected: UAT.