SmartApps Cloud Spring '26 Release Deployment

Scheduled Maintenance Report for SmartApps Cloud

Completed

The scheduled maintenance has been completed.

Posted May 14, 2026 - 01:33 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 14, 2026 - 00:00 EDT

Scheduled

Spring '26 release will be deployed to all production environments during this time.

For details on what is new in the Spring '26 release: https://www.ttecdigital.com/pages/smartapps-updates

The Spring ’26 release is currently available in all UAT environments. Please submit a support ticket if you encounter any issues during UAT testing.

Posted May 07, 2026 - 13:26 EDT

This scheduled maintenance affected: IVR, Client Addin, Site Manager, and Smart Bot.