SmartApps Cloud platform maintenance

Scheduled Maintenance Report for SmartApps Cloud

Completed

The scheduled maintenance has been completed.

Posted Jun 20, 2026 - 02:39 EDT

Verification is currently underway for the maintenance items.

Posted Jun 20, 2026 - 01:58 EDT

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 20, 2026 - 00:00 EDT

SmartApps Cloud platform will be undergoing maintenance to update infrastructure to latest version with latest security patching

Posted May 27, 2026 - 00:23 EDT

This scheduled maintenance affected: IVR, Genesys Integration Widget, Site Manager, and Smart Bot.