SmartApps Cloud Platform Status

All Systems Operational

IVR ? Operational
90 days ago
99.95 % uptime
Today
Client Addin ? Operational
90 days ago
99.95 % uptime
Today
Site Manager ? Operational
90 days ago
100.0 % uptime
Today
UAT ? Operational
Smart Bot ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 22, 2025
Completed - The scheduled maintenance has been completed.
Oct 22, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 00:00 EDT
Scheduled - SmartApps Cloud will be updated with Summer '25 Patch 3 to address various issues.
Oct 21, 15:20 EDT
Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
Completed - The scheduled maintenance has been completed.
Oct 16, 16:56 EDT
Scheduled - The Fall 2025 release has been successfully deployed to the UAT environments in preparation for the planned mid-November go-live. Please submit a support ticket if any issues are identified during UAT testing.

For release notes, please contact Michael Shrall at michael.shrall@ttecdigital.com.

Oct 16, 16:50 EDT
Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025
Completed - The scheduled maintenance has been completed.
Oct 11, 01:09 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 00:00 EDT
Scheduled - SmartApps Cloud platform will be undergoing maintenance to update infrastructure to latest version with latest security patching
Sep 30, 19:34 EDT
Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.