Completed -
The scheduled maintenance has been completed.
Jul 9, 22:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 22:00 EDT
Scheduled -
A recent update from Genesys has caused an issue that resulted in increased load times for the SmartApps widget. We will be undergoing maintenance at this time to update the SmartApps Integrations with Genesys to reduce widget load times experienced by many customers.
There will be no downtime for this maintenance.
Jul 9, 16:09 EDT